Shipping policy

Effective Date: May 21st, 2025

Order Processing Time

All orders are processed within 1 to 5 business days (excluding weekends and holidays) after payment confirmation. You will receive an email notification with tracking information once your order ships.

Shipping Information

We offer international shipping to select countries. Shipping charges and delivery times are calculated at checkout based on your delivery destination and order total.

Note: International shipments may be subject to customs duties or taxes, which are the responsibility of the recipient.

Poland (InPost & DPD)

Shipping Method	Delivery Time	Under 100 zł	Over 100 zł
InPost Parcel Locker	1–3 business days	12 zł	Free
InPost Courier	1–3 business days	15 zł	Free
Post Office Pickup	1–3 business days	12 zł	Free
DPD Pickup Point	1–3 business days	15 zł	Free
DPD Home Delivery	1–3 business days	15 zł	Free

Europe – Standard Shipping (7–15 Days)

Austria, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Romania, Slovakia, Slovenia, Sweden

DPD Pick up point delivery

• Orders under €100: €5
• Orders over €100: Free

DPD Courier delivery

• Orders under €100: €10
• Orders over €100: Free

Special Delivery Countries (5–10 Days)

Spain, Italy, Belgium, France, Netherlands, Portugal, Luxembourg

InPost Pick up point delivery

• Orders under €100: €5
• Orders over €100: Free

DPD Pick up point delivery

• Orders under €100: €5
• Orders over €100: Free

DPD Courier delivery

• Orders under €100: €10
• Orders over €100: Free

Extended Europe (5–10 Days)

Great Britain, Switzerland, Cyprus, Malta, Andorra, San Marino, Vatican City, Monaco

DPD Pick up point delivery

• Orders under €100: €5
• Orders over €100: Free

Eastern & Southern Europe (10–15 Days)

Moldova, Ukraine, Montenegro, Albania, Georgia, Turkey

Post office delivery

• Orders under €100: €10
• Orders over €100: Free

Worldwide (10–15 Days)

USA, Canada, UAE

Post office delivery

• Orders under €150: €20
• Orders over €150: Free

Shipment Confirmation & Tracking

Once your order has shipped, you’ll receive a confirmation email with tracking details. Please allow up to 24 business hours for tracking to activate.

Shipping Restrictions

We do not ship to P.O. Boxes or APO/FPO addresses. Certain items may have shipping restrictions depending on local regulations.

Damages & Issues

If your order arrives damaged or incorrect, please contact us immediately so we can resolve the issue.

Email: support@olivelove.store
Phone / WhatsApp: +48 452 798 288

Returns & Exchanges

For details on returns and exchanges, please see our Return Policy.