Polityka wysyłki
Effective Date: Mar 25th, 2025.
Order Processing Time
All orders are processed within 1 to 5 business days (excluding weekends and holidays) after receiving payment confirmation. You will receive a notification once your order has shipped.
Shipping
We offer international shipping to select countries. Shipping charges and delivery times will vary based on destination and will be calculated at checkout. Please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the recipient.
We ship worldwide! Shipping times vary depending on your location, but most orders arrive within 7-14 business days. You’ll receive a tracking number once your order is on its way.
Poland (InPost)
- Delivery time: 1–3 business days
- Shipping cost:
- Orders under 100 zł: 12 zł
- Orders over 100 zł: Free
Europe
- Delivery time: 7–15 business days
- Shipping method: Regular post — tracking number and link will be emailed to you
Shipping cost:
- Orders under 100 EUR: 5 EUR (pickup at local post office)
- Orders over 100 EUR: Free
Special Delivery Countries
(Portugal, Spain, France, Italy, Belgium, Luxembourg, Netherlands)
- Delivery time: 5–7 business days
Shipping cost:
- Orders under 150 EUR: 7 EUR
- Orders over 150 EUR: Free
Shipment Confirmation and Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number(s). Please allow up to 24 business hours for the tracking information to become available.
Shipping Restrictions
We are unable to ship to P.O. boxes or APO/FPO addresses. Additionally, certain products may have shipping restrictions due to local regulations.
Damages and Issues
If you receive a damaged or defective item, please contact us immediately at [insert contact information] so we can evaluate the issue and make it right.
Returns and Exchanges
For information about returns and exchanges, please refer to our Return Policy.
Contact Us
If you have any questions about our shipping policy, please contact us at:
• Email: support@olivelove.store
• Phone: +48452798288 (Whatsapp also)
